Carol Jeanne Ray, RN, RAC-C
President, USA Health 2 Go, Inc.

 Jeanne has over 25 years of experience in the Health Care.  She is  an advocate of culture change and advancing knowledge through education to health care facility staff on innovative quality and personal care.

 Jeanne has consulted and worked in almost all of the states except for the Northwest region.  After completing her RN, she worked as a Staff Nurse in Labor and Delivery, ICU, Medical Surgery, Emergency Room.  She started in Long Term Care as an untrained aide and has held almost every position from CNA to DON.

Since the MDS (Minimum Data Set) was initiated she has been actively involved in remaining current with its development.  Jeanne is credentialed as a RAC-C (Resident Assessment Coordinator).   A member of the AANAC for the last 6 years and supports the Pioneer Network.

As a Clinical Educator she has given invaluable education to nurses and managers, including new staff.  Planning for computerized MDS, OBRA & PPA, Case Mix,  RAPs/Guidelines, RUGS III, Interdisciplinary Care Plans, Quality Indicators, Budgeting, Staffing per RUGS acuity, Quality Assurance, Quality Improvement and Risk Management. She has trained health care staff on the use of computers with Clinical Software and use of clinical educational software presentations for the last 13 years.  Facility size has varied from 12-1000 beds.

As a Professional Nurse Consultant to Long Term Care facilities on State and Federal Regulations, she has formulated implementation plans; peer reviews and turn around for regulatory compliance  throughout the United States in Long Term and Sub-Acute Units, including  the Illinois Veterans Homes.

Additionally, Jeanne has expertise in Infection Control, Medical Records, OSHA regulations and Business Management.  Her passion for improving the quality of care while complying with state and federal requirements is demonstrated in the computer programs she has helped to author. 

“If we have programs that are easy to use yet dynamic in their capabilities we can give our staff more time to spend with our clients. 
The time has come for validated self-evaluation. 
We have to give ourselves credit for what we do!”

Nita Hunt
CEO, USA Health 2 Go, Inc.

Nita has been active in the health care industry for over 35 years in Health Care Administration, Nursing, survey compliance with quality documentation and medical records.  Her philosophy is for every individual to be able to live a quality life to their own expectations and being able to direct this to their health care staff.  This requires being treated with respect, dignity, love and individuality.  All avenues of rehabilitation, including "specialized" professionals should be utilized for attaining personal goals, especially upon retirement.  For facilities that care for individuals, the more credentialed personnel should be the ones to  provide proper assessments and treatment plans with achievable goals that make the client comfortable because their needs are being met.  Continuing education for the staff provides the knowledge and education for quality care.     

Her experience began as a staff nurse on all shifts, in hospitals on Medical - Surgical and post operative acute care.  She found the love of giving care to the elderly in a Skilled/Intermediate Care Facility as a charge nurse.  While obtaining a license as a Nursing Home Administrator, she managed the facility, enhancing the facility's program by the addition of a post-acute Rehabilitation unit. Nita has worked on compliance measures for quality care, Medicare, Medicaid and Veteran contract programs, Budgeting, Policy & Procedures, Nurse Staffing, Admissions, Marketing, Physicians, Medical Records,  Diagnostic Coding, Geri-Psych, as well as, Customer Satisfaction.  Serving in facilities up to 171 beds of SNF, ICF and a 1,000 bed Military Treatment Facility as supervisor of inpatient medical records.  Advancing from a Staff Nurse to Administration and Vice President of Operations was a result of the love of dedication to work, ethics and respect of fellow staff members.

Her knowledge of Federal regulations have been put to good use in helping facilities gain certification.  Consulting to facilities for compliance, State and Federal Regulations, Facility home-like environment, Customer satisfaction and most important Communication and Quality medical records documentation through an Outcome Measurement System monitoring Quality Improvement have been her most recent endeavors.

 "An Outstanding Health Care Facility is the
Efficiency and Effectiveness of monitoring Quality Care"